ensure that Southwest Airlines had the shortest possible time points no comments
Of course, to ensure that Southwest Airlines had the shortest possible time points, the most critical work is the implementation of specific employees of various departments how to do. It is understood that, in most airlines have adopted sector responsibility in each department is responsible for performance targets, and in the Southwest, is a “team delay system” to find the causes of flight delays, rather than vehemently blamed the reasons for the delay a functional departments or individuals.
Advantage of this system is that, first of all it is a kind of error to avoid in the employment trend: the organizational goals Hulue sectors such as Dai Jia Lai Guan Zhu its Zhineng objectives; Second, Xunzhaozeren Ren makes team Qingxiang Yu hidden information, which Sunhai information Gongxiang and information about the process, and understand the real cause of the error is possible to make improvements.
In this regard, Li Yi also pointed out that all business are run by people in any business in question will be found in this last factor. Therefore, airlines must pay attention to first-line employees, and encourage them to use their brains and resourcefulness to work independently and told them that unless they act too far, or else to worry about hearing the company’s accusations. “If employees know the company to support them, when they touch point when the outbreak was blamed visitors had to defend themselves when they will tolerate a lot of blame without complaining, to solve the problem calmly.”